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info@iconicminds.net
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Ready to become iconic but unsure where to start? Book a session with us today and let our experts guide you on your journey to greatness. Together, we'll uncover your unique strengths, develop a personalized roadmap, and ignite the spark that will set you apart. Don't let uncertainty hold you back – take the first step towards becoming iconic now.
Communication is key, we both have responsibilities to help ensure a successful and ICONIC final project. We ask all clients to respect each other's time by being timely with providing feedback, sending content, scheduling, etc. Major delays in client responses may result in our project being pushed back and delay fees.
Please refer to the section below for any concerns or details, you are uncertain of. If you need further assistance, live chat us or email us at info@iconicminds.net
We are closed on Sundays and Mondays.
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Frequently Asked Questions
Q:
What is your communication policy?
All project status and communication will ONLY be delivered or received via EMAIL. We do not accept any changes via DM or chat. If you have any questions or concerns, please email us at info@iconicminds.net. When you're in your zone, do you like people hovering? No. Please allow the appointed turnaround time to complete your proofs. If we feel we are going to exceed that turnaround time, you will be notified by a member of our team. Calls are by appointment only.
Q:
What is your turnaround time?
Turnaround time varies by project and volume. You will be provided with your turnaround information on the product description, invoice, or during your initial consultation. The timeline depends on communication, final project details and requests, add-ons, if holidays fall mid-project, sales etc. Revision turnarounds range from 24-48 hours.
Q:
What are your business hours?
Hours of Operation:
Tuesday-Thursday 11a-6pm CST
Friday 11a-3pm CST
Saturday 11a -3pm CST | Fulfillment & Training Day
Contact support at info@iconicminds.net.
Q:
What is your refund/return policy?
All sales are final. We do not offer exchanges of any items. Please be sure to inspect thoroughly before use. If there is an error or discrepancy with the order, we will reprint upon receipt of proof & request. All creative services including brand development, marketing solutions, or systems are FINAL. We have the right to refuse service for any difficult circumstances or breach of terms and conditions.
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When you invest in this level of support, you become that much more committed to getting it done and doing it right! Let's Connect!
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Contact Us
info@iconicminds.net
Available By Appointment Only
Based Out of Birmingham, AL
Sunday & Monday | Closed
Tuesday - Thursday | 11am-6pm CST
Friday & Saturday | 11am-2pm CST
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